1️⃣ WhatsApp Enquiry Clause
- WhatsApp messages are treated as enquiries only.
- Room availability is subject to confirmation.
- No room is blocked without payment confirmation.
Important Statement: WhatsApp booking requests are subject to availability at
the time of confirmation.
2️⃣ Booking Confirmation Rule (Most Important)
A booking is considered confirmed only after:
- Full payment is received
- Payment is successfully credited
- Confirmation message is sent from hotel
Until then: Booking is NOT confirmed, Room is NOT reserved, and Rate is NOT
locked.
Official Line: Booking is confirmed only after successful payment confirmation from Hotel Confirm Inn.
3️⃣ Payment Policy
- Payment must be made through the official payment link/QR provided by the hotel.
- Partial payment does not guarantee room blocking unless specifically agreed.
- Screenshots alone are not treated as payment confirmation.
4️⃣ Direct Booking Benefit
Guests booking directly through the hotel:
- Receive 10% discount (as declared on website)
- Avoid OTA commission
- Get better coordination support
5️⃣ Cancellation & No-Show
- Cancellation terms depend on season and occupancy.
- Same-day cancellation may attract charges.
- No-show may result in full charge of first night.
6️⃣ Room Allocation
- Standard & Deluxe room allocation subject to availability.
- Specific room numbers are not guaranteed.
- Early check-in / late check-out subject to availability.
7️⃣ Identity Requirement
- Valid Government ID mandatory at check-in.
- Hotel is open for: Families, Students, Corporates, and Couples.
- Pets are not allowed.